Why Choose ElderCARE

Aging is Hard. Healthcare is Harder.

We understand everyone’s journey is different, and there’s no roadmap. That’s where ElderCARE comes in. We guide you through the twists and turns of aging and healthcare so you can move forward with confidence.

What Makes Us Different

  • Whole-person advocacy: We see the full picture medical, functional, cognitive, emotional, and spiritual.

  • Local and personal: We live and work in the communities we serve (Franklin, Winchester, Sewanee, Greater Nashville) and partner with vetted local agencies, providers, and churches.

  • Clinical expertise: Our multi-disciplinary team includes nurses, social workers, physical, occupational and speech and language pathologist.

  • A clear journey: Assessment → Care Plan → Advocacy → Ongoing Support. No guesswork, no getting lost.

  • Accessible support: On-site visits, family meetings, provider coordination, and real-time help in a crisis.

  • Ethics and excellence: Our care managers follow national standards through ALCA (Aging Life Care Association®).

Multiple people placing their hands together over a wooden table, symbolizing teamwork or collaboration.

What a Professional Care Manager Does

Care managers (sometimes called Aging Life Care Professionals®) help families make good decisions, avoid costly mistakes, and keep “what matters most” at the center.

Core competencies we bring to your family:

  • Comprehensive assessment: Health, home safety, medications, cognition, mood, social support, and risks.

  • Personalized care planning: Clear, actionable recommendations aligned with your values and goals.

  • Healthcare navigation & advocacy: Coordinate providers, prepare for appointments, ask the right questions, and ensure wishes are honored.

  • Dementia & cognitive care support: Strategies for safety, communication, behavior changes, and meaningful engagement.

  • Crisis management: Rapid response for ER visits, hospitalizations, rehab transitions, and safe discharges.

  • Aging in Place expertise (OT-led): Home livability assessments, assistive devices, and modification recommendations.

  • Advance Care Planning & HCPOA: Facilitation, documentation, and ongoing review, so your voice is heard when it matters most.

  • Long-Term Care insurance guidance: When to file, how to document, handling denials, and maximizing benefits.

  • Community resource connection: Vetted local partners (home care, clinics, therapists, transportation, faith communities).

  • Care coordination & follow-through: Scheduling, communication, documentation, and outcome tracking.

  • Caregiver support: Education, respite options, stress reduction, and practical problem-solving.

ALCA Certification & Standards (Why It Matters)

ALCA, the Aging Life Care Association®, sets national standards for education, ethics, and professional practice.

Choosing an ALCA-affiliated care manager means:

  • Adherence to a strict Code of Ethics and Standards of Practice

  • Ongoing professional education in aging, healthcare systems, and care coordination

  • A focus on client autonomy, dignity, safety, and informed decision-making

Translation: you get a trustworthy professional who is accountable, current on best practices, and committed to your family’s well-being.

Results You Can Expect

  • Fewer emergencies and preventable hospitalizations

  • Safer home environment and improved independence

  • Less family conflict and clearer decisions

  • Reduced caregiver stress and burnout

  • Better use of benefits and community resources

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Ready to Talk?

Don’t waste time, money, or energy making mistakes or taking wrong turns.
Call ElderCARE. You don’t have to go it alone, we know the way.

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Testimonials

  • L.H.

    “Not only has she [Debbie] provided so much relief for our family in terms of logistics, coordination, and healthcare oversight, but she has provided enormous relief in a mental and emotional sense that we could never put a price tag on.”

  • M.S. Franklin, TN

    “You have no idea the comfort Heather has been to Mom and myself. Heather is our rock, helping to get us through even the most difficult situations. Additionally, I prayed for an angel and God sent me Heather!”

  • Janet Townsend, RN CMC

    “Donna is a strong advocate for her patients and is passionate about all aspects of their care.  She has excellent interpersonal skills with clients, families, peers and professional and public communities.”

  • Marguerite England, RN CMC

    “Donna was incredibly helpful, supportive and patient when my father was ill.  Her knowledge, resources and strategies to keep us on the right track were invaluable.  It was abundantly clear that she had genuine concern for us as well as a love and passion for her calling.  We could not have navigated this without her.”